All orders shipped in the United States will be sent via carrier of our choice. Please allow 2-3 days for processing the order.
We ship anywhere in the US for a flat rate of $5.90 for the first mask.
We offer free shipping from 2 or more masks to anywhere in the US including US Territories.
Shipping fees for international orders will vary depending on the destination country and the incurred customs fees/duty taxes. Please check shipping fees at checkout. Any additional fees are the sole responsibility of the customer.
Domestic can take 2-6 business days.
International can take 3-8 business days.
Unclaimed / Refused Parcels / Wrong Addresses:
Please make sure that you have given us the correct shipping address. Viral Defense is not responsible for misdirected orders due to incorrect addresses provided by customers or refused/unclaimed parcels. Should a parcel return to Viral Defense due to an inaccurate shipping address provided by customer, Viral Defense will cancel the order and refund your purchase minus 20% of product cost for restocking fee, and any incurred shipping fees (including custom/duty taxes for international orders) will not be refunded. Unclaimed parcels are not refundable if customers do not accept or pick up the parcels.
For questions regarding your order, please feel free to email us at shipping@ViralDefenseCopperMask.com.